When I was at , they did this with their NPS questions / surveys. They give you 2 or 3 questions THEN ask if you would like to answer more. I love the idea of let me get this done and out the way. Single page. Done. Great post!
"Feedback experience" design is highly under innovated! Thank you for the focus. This is such an overlooked, less studied area with solutions being boilerplate! Please do scroll down a post I made in 2018 to a thought experiment on five star feedback rating mechanism. I felt the opportunity is lost due to rule based thinking. With AI feedback = relationship could be basis of reimagining Feedback Experience. Link https://uxdesign.cc/what-is-the-future-of-ux-designer-5832475ab454
When I was at , they did this with their NPS questions / surveys. They give you 2 or 3 questions THEN ask if you would like to answer more. I love the idea of let me get this done and out the way. Single page. Done. Great post!
Don't slice the salami!
This is so interesting to read. I'm not a UX person but I understand this so clearly.
"Feedback experience" design is highly under innovated! Thank you for the focus. This is such an overlooked, less studied area with solutions being boilerplate! Please do scroll down a post I made in 2018 to a thought experiment on five star feedback rating mechanism. I felt the opportunity is lost due to rule based thinking. With AI feedback = relationship could be basis of reimagining Feedback Experience. Link https://uxdesign.cc/what-is-the-future-of-ux-designer-5832475ab454
This is a great breakdown of the UX with sound advice.